Roof leakage - sample statement: where to apply

The roof repair of apartment buildings should be engaged in specialized repair brigades. Attract the HEK to solve the problem of this kind, immediately after the identification of the slightest signs of leaks. In this article we will talk about how to properly write a roof application and how to work on utilities for a speedy and qualitative solution to the problem.

Roof leakage - Sample application

After the arrival of the cold, the troubleshooting questions are becoming particularly relevant. One of the possible problems is the flow of the roof. But who is responsible for this element of the house and how to act correctly, if there are divorces on the ceiling in your apartment? Where to find an act about the leakage of the roof, sample of its fill?

First, the complaint about the occurrence of the roof problem must be served twice - orally and writing. The first option is necessary for the operational informing of workers in the roof leakage. But often informing remains only informing, without real results in the form of repair. But still we recommend first to call the phone number of your hide. At the same time, be sure to write down the time and date of the call, the name of the operator and the response received.

A written statement in the hob on the repair of the roof is much more effective. Firstly, this is a real document for which Jeck employees simply must respond. Secondly, when they were inactive, such a document is a weighty argument when submitting to the WEP to court.

Another tool for impact on the irresponsibility of workers of the HSEK is the media. At the same time, a "paper" document about contacting the service should be in your hands.

You can write your own roof leakage statement, the sample is also available in the HSEK.

An example of a statement

If you have happened, the leakage of the roof statement The sample of this plan will become just by the way.

I am the owner of the apartment number __, living in the house __ on the street __. Service is carried out by your organization. Due to the fact that you are a direct artist of the property of the property of the house, regardless of the form of ownership are obliged to provide the consumer to the relevant level of service and service standards. At the same time, observing sanitary standards and rules established by the terms of the contract and the relevant regulatory documents.

In turn, I note that I regularly fulfill obligations under the contract, paying for the maintenance of the property of common use.

At the moment, the norms of the Russian Law "On Protection of Consumer Rights" are violated, namely Article 4 - General use property services are provided with violations, since the roof over my apartment has numerous leaks that straight is reflected in the quality of living.

In accordance with Article 4 of the Law of the Russian Federation "On Protection of Consumer Rights", as well as articles 40 and 42 of the rules for the maintenance of common use, demanding the cause of the roof of the roof over my apartment during the day and perform repairs in accordance with the obligations taken.

In case of refusal to eliminate the leakage or unfair fulfillment of their duties, I will contact the prosecutor's office and housing inspection with a complaint, in connection with the violation of your article 7.22 of the Code of Administrative Offenses of the Russian Federation. To all, I reserve the right to apply to the court to recover the moral and real damage, and the recalculation of utility payments for the maintenance and repair of the housing stock.

Roof leak complaint

Plan for compiling a statement in the hob:

The main part of the roof repair statement

The whole essence of the document should reflect the problem in all its manifestations. In this part of the statement, it is not enough to write enough that the roof flows. It is necessary to give a complete picture of the problem. That is, it is important to reflect when and who noticed a malfunction or leakage, the apartment number in which it was also discovered even the amount of damage.

Then it is important to set out the evidence of why it is necessary to hold. It is important to describe the nature of the problem and damage to it - the collapse, flooding, cracks, etc.

In the case of flooding, it is necessary to take a picture of what happened and, thus, fix the fact of damage. The photos will serve good service during an independent examination or ship process.

When writing the main part of the document, it is better to use turns that rely on regulatory documents. As an example, "on the basis of articles 162 and 36 of the Housing Code of the Russian Federation, as well as Article 4 of the Law" On Protection of Consumer Rights "I ask ...". Links to the regulatory framework are talking about the applicant's awareness in their rights and a clear desire and their ability to defend them.

Submit an application personally or by registered letter with notice. If, with a personal statement, the dispatcher refuses to accept and register an application in the appropriate journal, then you need to visit the WEK again, but in the presence of 2 witnesses. After that, an appropriate mark is set on the statement, and the Witnesses confirm the fact of acceptance of the document.

The leakage of the roof - what to do?

the application for the leakage of the roof and the sample act of the valuation of material damage is prepared in two copies - one is given to the HOSE, the second is wiring at the dispatcher and left with him;
if the employees of the housing workers did not respond to the application, it is necessary to refer to the management of another time with the requirement of a compulsory written response. Since the dispatchers are afraid to give a negative answer, the roof repair process is noticeably accelerated;
in the apploise, it will not be superfluous to describe how damage can be applied in the future if the HEEC does not take measures to troubleshoot;
it is necessary to insist on the visit of those. An employee to compile an act of faults (this document can be used in court as proof that utilities have not taken measures to eliminate the problem) ..