Everything you need to know if you need to call the traffic police to the scene of an accident. Got into an accident: where to call, what to do and how to call the traffic police to the scene of the accident What is the number in the traffic police

Each mobile operator has a short number, usually three digits, by dialing which you can quickly contact the emergency service in various situations. Calls to these numbers are free. Therefore, even with a negative or zero account on the phone, a participant or witness of an accident on the road can call the traffic police from a mobile phone. There is a single number of the Ministry of Emergency Situations - 112. You can call it from the number of any operator. You can call this short number from any region of Russia.

Note! You can call 112 even if there is no SIM card in the phone or it is blocked by the telecom operator.

Each mobile operator provides its own short numbers, by calling which you can call the traffic police to the scene:

  • MTS, Megafon and Tele2 - 020.
  • Beeline - 002.
  • Motive - 902.

It is best to write these contacts in the phone book, to call the traffic police in case of an accident.

What should I tell the operator when calling the traffic police?

Having called one of the above numbers and hitting the traffic police operator, you need to briefly and accurately report the coordinates of the accident:

  1. The name of the highway, kilometer, city.
  2. The exact address is the street and number of the nearest building.
  3. Name architectural buildings and sights that are nearby. So the traffic police will be able to quickly navigate and understand where the accident occurred.
  4. The number of participants in the accident.

If there are casualties as a result of an accident, then you should get yourself together as much as possible and answer the operator's questions clearly and quickly during the call. It depends on these actions how quickly the traffic police and the ambulance will arrive.

When is the presence of an inspector required?

The presence of a traffic police officer at the scene of the accident is mandatory in the following cases:

  • The result of an accident is damage to three or more cars. In this case, the trailer is considered a separate unit of the vehicle.
  • The total amount of damage is more than 50,000 rubles.
  • There are casualties as a result of the accident.
  • Damage to municipal property (pole, fences, billboards, decorative items).
  • Hitting a pedestrian.
  • The suspicion of one of the participants in the accident is that the second driver is under the influence of alcohol or drugs. This can be aggressive behavior accompanied by threats.

Important! Both the victim and the perpetrator of the accident must wait for the traffic police officers. Before their arrival, you must not leave the scene and move vehicles to other places.

The car owner has the right to remove his car from the roadway only when the traffic police officer fills in all the necessary documents for registration of an accident.

What kind of accident does not require the presence of an inspector?

In Russia, European standards for when it is possible to fill out the documents on the incident without the presence of the traffic police (Article 11.1 of the Federal Law No. 40). This practice is called.

Drivers can independently decide at the scene of the accident who is responsible for the accident. The issue of payment of damage is also resolved there. At the scene of the accident, participants fill out an accident notice, which comes with the CTP policy and submit the completed document to the nearest traffic police department.

Participants in a traffic accident are not required to call the traffic police in the following cases:

  1. two vehicles are involved in the accident;
  2. each car owner has a valid OSAGO policy;
  3. no disputes arise between the participants and they recognize all the circumstances of the incident;
  4. there are no casualties as a result of an accident;
  5. the total amount of damage is insignificant and does not exceed 50,000 rubles;
  6. both participants agree to independently fill out the necessary documents for registration of an accident and go to the nearest traffic police department to record the fact of the accident.

At the same time, it is worth remembering that the injured party needs to correctly fill out a traffic accident notice and submit it to the insurance company in order to receive compensation for the material damage received.

Penalty for calling the traffic police in case of a minor accident

Since 2015, you can get a fine of 1000-1500 rubles for calling the traffic police in a minor accident in accordance with Art. 19.13 ФЗ №195.

If the participants in the accident called the traffic police officers, and then filed the traffic accident on their own and left, then they can be fined for a false call.

Minor damage may include:

  • small dents on the car body, bumper or other parts;
  • scratches;
  • damage to paintwork;
  • broken headlights, mirrors.

Under these circumstances, it is not necessary to call the traffic police officers, it is enough to be guided by the following rules:

  1. In case of an accident, the car must be stopped and secured with a hand brake. The alarm system is sure to turn on and a sign is displayed indicating an accident.
  2. Make sure that none of the participants is hurt.
  3. If only two cars collided in an accident, you need to take photos and videos without moving them.

After that, it is necessary to remove vehicles from the roadway. Failure to comply with this rule will result in a fine of RUB 1,000.

It is necessary to save the number of the Ministry of Emergency Situations in the phone book, by which you can quickly call the traffic police in the event of an accident. Neither the perpetrator of the incident nor the injured party can hide from the scene of the accident. In a conversation with the traffic police operator, it is necessary to clearly indicate the coordinates of the accident location. In case of minor accidents, in order to avoid fines, it is recommended to register the fact of the accident yourself.

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Although a road traffic accident (RTA) is not an obligatory fact in the fate of a motorist, every driver should know the order of actions after an accident. This material will help you figure out who to call in case of an accident and when you can, as well as whether you need to notify the insurance company in which the motor vehicle liability is insured.

How to call the traffic police to the scene of an accident from a mobile phone

The fastest way to notify the traffic police about the traffic accident that has happened is to make a call. You can call the traffic police from your mobile using several phone numbers, depending on the connected mobile operator. It should be noted that all calls to the numbers below are free.

Table of emergency numbers for calling traffic police:

But the fastest and most effective way to call all the rescue services required in a particular case at once is to call the single rescue service number "112". When accepting an application, the operator will clarify all the details of the accident and, based on the current situation, will call representatives of the traffic police, an ambulance, and firefighters to the scene of the accident.

Who exactly calls the traffic police if you got into an accident on the road - it doesn't matter. This should be done by someone who has the technical ability for this: a participant in an accident, a witness, a passer-by, any caring person.

First actions in case of an accident

On how correct the actions of the participants in the road accident (or witnesses) immediately after the accident will be, sometimes not only the correctness depends, but also. Therefore, the algorithm of actions to be taken should be known to every motorist. These actions are regulated in the Traffic Rules (SDA) in parts 2.5 and 2.6. Here are the main points of the algorithm for the necessary actions of the road accident participant (regardless of the degree of his guilt).

After an accident, the driver is obliged to:

  • stop the vehicle (TC);
  • turn on emergency lamps on the vehicle, put an emergency stop sign on the road;
  • provide first aid to those who have suffered (if necessary);
  • call traffic police, an ambulance and a fire department (as needed). Let us remind you that you can call the listed services by calling the EMERCOM single telephone number "112".

to free the carriageway, if the movement of other vehicles is impossible, having previously fixed, including by means of photography or video recording, the position of vehicles in relation to each other and road infrastructure objects, traces and objects related to the incident, and take all possible measures to their preservation and organization of a detour of the scene of the incident; write down the names and addresses of eyewitnesses and wait for the arrival of police officers.

Actions in the event of an accident related to the preparation of an incident report are possible without the participation of representatives of the traffic police. Let's consider this moment in a little more detail below.

How to register an accident without calling the traffic police

An option is possible when the traffic police can not be called to the scene of the accident. This moment is regulated p. 2.6.1. Traffic rules:

If the circumstances of causing harm in connection with damage to property as a result of a road traffic accident, the nature and list of visible damage to vehicles does not cause disagreement among the participants in the road traffic accident, the drivers involved in it are not obliged to report the incident to the police.

This means that the participants in the road accident, by mutual agreement, come to a consensus that:

  • The vehicle has not suffered or has suffered only slightly, and a claim for compensation will not be brought to the insurance company;
  • the parties have no claims to each other.

In this case, drivers have the right not to record the fact of an accident in the traffic police.

Important: An accident without a traffic police call is possible only in a situation where no people were injured in the accident.


In this case, citizens have the right to do the following:

  • disperse without formalization of official papers, i.e.

    not to draw up documents on a road traffic accident - if the vehicles or other property of only the participants in the road traffic accident are damaged in the road traffic accident and each of these participants does not need to draw up these documents

    (Art. 2.6.1 Traffic rules). In the described situation, the participants in the accident should write the counter. This is necessary so that later the second participant in the accident could not submit a statement that the accident was, but;

  • leave the scene of the accident and register the fact of the accident at the police station or at the traffic police post. It must be remembered that before leaving the scene of the accident, it is necessary to record the location of the vehicle after the accident and the damage inflicted to cars on a photo or video tape;

  • draw up documents on a road traffic accident without the participation of authorized police officers by filling out a form in accordance with the rules of compulsory insurance

    (Art. 2.6.1. Traffic rules). The legislation allows not to involve traffic police officers in the registration of an accident only if the following conditions are met:

    • no more than 2 vehicles became participants in the accident;
    • the parties to the accident have OSAGO policies;
    • harm is caused only by this vehicle;
    • the drivers have no disagreements about the accident;
    • the damage caused is not more than 50 thousand rubles (Federal Law (FZ) No. 40-FZ of 24.04.2002, Art. 11.1, clause 4). From 01.06.2018, this amount is limited to 100 thousand rubles. (Federal Law No. 448-FZ of December 29, 2017, Art. 1, Part 1, Clause "d").

Fixing the fact of a traffic accident without representatives of the traffic police is a very responsible event. The design comes down to. This is a form issued by insurers when concluding an OSAGO contract, known to motorists as a "Traffic Accident Notice".

All actions related to the registration of an accident without authorized persons from the traffic police are regulated by Federal Law No. 40-FZ of 24.04.2002 in Article 11.1. In particular, it contains the following algorithm for the participants in the accident:

  • filling out the notification form in 2 copies;
  • sending these forms within 5 days from the moment of the accident by both parties to the accident to their insurance companies. The victim must attach to his copy of the notice a written claim for direct compensation for damage;
  • provision by road traffic accident participants of their vehicles for examination at the request of insurers within 5 days from the date of receipt of the notification of this.

How long to wait for traffic police according to the regulations

The new Administrative Regulations of the functions of supervisory bodies for the observance of traffic rules by road users, approved by Order of the Ministry of Internal Affairs No. 664 of 23.08.2017, does not contain a certain numerical indicator of the waiting time for traffic police officers after calling them to the scene of an accident. This is due to the fact that the police travel to the scene of accidents according to the order of the incoming calls. And it is not possible to predict their number.


The only thing that can be done is to clarify when you call how long the traffic police should arrive. However, this only depends on the traffic situation in a particular region at a particular point in time, and circumstances may change at any time. The exact list of actions of the responsible persons is given in Ch. 3 "Departure to the scene of a traffic accident" of the said Regulations.

Do I need to call the insurance company

In the main legislative documents on road traffic and compulsory car insurance, namely, in the traffic rules and Federal Law No. 40-FZ, there is no specifically spelled out clause about whether you need to call the insurance company for OSAGO, and when it needs to be done. There is only a mention that insurers must be notified within 5 days from the date of the accident. The method of notification is out of the question. V Art. 11, part 2 of the Federal Law No. 40 said.

How to act in the event of an accident according to the law is stated in the traffic rules (Decree. Law No. 1090 of 23.10.1990), as well as in the Administrative Code of the Russian Federation. These regulations disclose the responsibilities of a driver who is involved in a road accident, and the sanctions that threaten him if they are ignored. How to comply with the requirements in practice, but also not to forget about your rights, how to behave correctly? About this and about where to call in case of an accident, there will be a conversation.

The first steps in a road accident are to stop, turn off the engine and remain calm despite the difficult situation. Hasty rash steps taken against the background of strong unrest can only aggravate the situation and lead to conflict with the opposite side.

  1. Turn on the alarm, set the sign of the accident - in order to prevent an additional incident. The sign is displayed: not less than 15 m from the car - in settlements; in other places - not less than 30 m.
  2. Inquire if there are injured or deceased people. When these events happened, immediately call an ambulance. How to call an ambulance and traffic police from a mobile will be discussed separately.
  3. Call the representatives of the traffic police to record the fact of the accident. State the situation as accurately as possible and list the damage caused. It is not recommended to carry on a conversation with other participants in the accident, as this may entail unreasonable risks. This should be done only when it is possible to issue an accident without calling the traffic police according to the Europrotocol.
  4. Report the accident to the insurance company.
  5. While waiting for the police - to take photographs and video of the accident scene, fix the damage on paper, find witnesses, write down their coordinates.
  6. Upon the arrival of the police, help them draw up the correct picture of the incident, which will be reflected in the accident diagram, certificate and protocol.
  7. Carefully study the compiled documentation, making sure its accuracy. If you have any questions, discrepancies in understanding certain facts or missing them, inform the traffic police officer about this and record your opinion in the protocol.
  8. Track the entry of the data of other participants: full name, address, phone number, for service vehicles - the name of the legal entity, individual entrepreneur.
  9. Take a certificate of the accident in the traffic police in the form 154 (approved by the Ministry of Internal Affairs No. 154 dated 01.04.2011), go with it to the insurer to draw up a payment in compensation for damage.

How to call

How to call the traffic police in case of an accident from your mobile? - Numbers 911, 112 are dialed from any mobile phone.

911 number unites the rescue service, ambulance, police and other similar units in the United States and Canada. By recruiting it in any state, including in the Russian Federation, the circulation is automatically transferred to the local departments of the relevant structures.

Number 112 is a single emergency number for most of the European countries. In the Russian Federation, it has been approved at the legislative level since 2008. This number is convenient because you can call it even if your balance is zero, your SIM card is blocked, and even if you don't have one.

In 2014, the number 1 was added to the emergency numbers. Now they call:

  • to the police - 102
  • ambulance - 103

How to call the traffic police when the indicated numbers cannot be reached? Possible options for calling from a mobile:

How to call the traffic police to the scene of an accident in Moscow and St. Petersburg? - This can be done by dialing the following numbers:

Phones in Moscow and region.

Phones in St. Petersburg and the Leningrad region.

How to behave not necessary

There are a number of actions that are highly undesirable:

  • Changing the position of the car before the arrival of the police.
  • Leaving the scene.
  • Self-admission of guilt.
  • Repair of the car before being inspected by an appraiser.
  • Acceptance of alcohol after an accident, even if only in a small amount - before drawing up the papers of the traffic police.
  • Commitment in writing.
  • Leaving the opposing side alone with the inspector.
  • In a stressful state and feeling unwell - giving testimony immediately after an accident.
  • Affixing a signature on a blank form or a blank sheet of paper - if you promise to enter the data later or draw a diagram of the incident.

What to do after an accident

After an accident, it is advisable not to waste time and go to the insurer. To compensate for damage, you need to draw up the following documentation:

  1. Application on the letterhead of the insurance organization.
  2. Accident notification.
  3. Accident certificate.
  4. Protocol.
  5. Passport.
  6. Driver's license.
  7. Documentation for the car.
  8. Policy.
  9. The opinion of an independent expert.
  10. Papers reflecting the costs incurred: assessment, evacuation, etc.
  11. The details of the recipient of insurance in the banking structure.

On a note! When an insurer's appraiser is doing the appraisal, he may underestimate the payout. If you disagree with the conclusions, you can involve an independent expert. When drawing up a report, it is advisable to check whether all faults are reflected. The car must be provided clean for examination - then the small details of the damage will be seen more clearly.

Europrotocol

There are situations when a traffic accident can and should be filed independently, and not call the police. Such a novel was included in the SDA from 01/01/2015. This is possible when there are no victims and there is an agreement of the parties.

When conditions make it possible to dispense with the Europrotocol, events develop according to the following scenario:

  • Transport is removed from the roadway when only it is damaged and obstacles are created for other cars. Before that, you need to take a photo or record on video to indicate the location of the vehicle.
  • In the absence of disagreements regarding the determination of the guilty person and the list of damage to the car, the accident is recorded independently and the actors are sent to a nearby traffic police post or to the traffic police station on duty. There the emergency is finalized and the necessary documentation is obtained.

There is an option when the participation of policemen is completely excluded. This happens when:

  • The accident was committed by only two participants;
  • The vehicle does not have a trailer;
  • no injured people;
  • only cars and other property of two participants have damage;
  • all vehicles are insured;
  • there is only minor damage;
  • you do not need certificates to obtain insurance (in accordance with the requirements of a particular insurer);
  • the parties have no mutual claims and do not intend to apply for compensation due to insignificant defects: scratches, paint abrasion.

On a note! The mutual consent of the participants not to present claims to each other is made in writing. An accident notification form is filled in, which is issued by the insurer in the form of an attachment to the OSAGO contract.

Amount limits

In order to be able to record an accident in the Europrotocol, one must take into account that there are restrictions on the amount of damage.

It is quite possible that after the fact it will be found out that the damage has exceeded the estimated amount of the limit. In such a development of events, the injured party has the right to demand the missing funds from the person guilty of the accident.

An accident on the road always turns into stress. But even in such a situation, it is necessary to pull yourself together, remember all the relevant prescriptions and try to fulfill them.

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