Error appeal to the electronic signature of public services. How to check the authenticity of the electronic signature. Electronic signature, what is its goal and what it happens

Before starting work on the Public Services portal, configure the workplace. The article describes the step-by-step instructions for setting up the workplace.

Step 1. Installation SCJ

Ski (Cryptographic Information Protection Tool) is a program to encrypt information. Without Ski, the electronic signature will not work.

Download the distribution on the Cryptopro website in the "Support" section -\u003e "Download Center". The section is available after registering. Which distribution is the download depends on the version and the discharge of the operating system.

Cryptopro is divided into operating system versions (Windows XP, Windows 7, etc.) and their discharge (x64 / x86).

Determine the version of your operating system to load the corresponding CSP cryptopro version.

In the latest versions of the cryptopro, the distribution automatically determines the discharge and sets the desired packets.

This instruction considers the most popular Windows 8 OS.

How to determine the version and the discharge of the OS?

Right-click on the Computer icon (on different operating systems - "My computer" or "This computer") and select the Properties Context menu item.

A window appeared on the screen with information about the operating system.

Note, the Windows 8 professional operating system is installed on the computer. Suitable distribution Cryptopro CSP 3.9.

Accept the license agreement. Load distribution.

Pay attention to the compliance of the CSP Cryptopro distribution and Windows.

OS.Windows	CryptoproCSP.
	Cryptopro CSP 3.6.
	Cryptopro CSP 3.6.
	Cryptopro CSP 3.6.
	Cryptopro CSP 3.9.
	Cryptopro 3.9 (4.0)

How to install distribution?

Run the distribution and click "Set".

Install all software on behalf of the user with administrator rights.

Unpacking the desired packages and modules will automatically. After installing the packets and modules, a window for a successful installation will appear.

In earlier versions of the CSP cryptopro, the installation took place in several consecutive steps, in which additional settings are selected and entering the serial number. Now the installation procedure has been simplified to a minimum of actions.

The means of crypto protection was established. The trial mode for 3 months activated automatically. To increase the term, enter the serial number.

Order a means of crypto protection information

Step 2. Entering the serial number / license activation

To enter the serial number, log in to the "Control Panel", select the category "System and Security", and then the CSP Cryptopro program.

The CSP cryptopro workspace will appear on the screen.

Click the "Enter License ..." button in the "License" section.

Enter F.I.O. The user who plans to work on the computer, the name of the organization, serial number. It is listed on the form of the acquired license.

Complete the license activation, click on the "OK" button.

The "General" tab will change the license for the one that is listed in the license.

Working with CSP Cryptopro is completed, the next time the SPI will be needed to configure the electronic signature and installing root certificates.

Step 3. Installing a Personal Certificate

Go to the "Service" tab and in the "Certificates in the Closed Key Container" section, click the "View Certificates in a Container ..." button.

A window will appear on the screen with a key container.

Click the "Overview" button to see the electronic signatures that are recorded on the protected media.

A window appears with a choice of key container.

If the electronic signature on the carrier is one, the problems with the choice will not arise.

If multiple records, and you do not know which electronic signature is needed, select the first entry in order and click "OK". Then - the "Next" button.

Information about the selected electronic signature will appear.

Determined what other signature is needed? Click the "Back" button and select another signature.

Continue to open information about the signatures until you find the right one.

Did you find the necessary signature? Click the Install button.

After successfully installing a personal certificate, a notification will appear on the screen. Click the "OK" button. Personal certificate installed.

Purchase an electronic signature for the portal "Public Services"

Step 4. Installing the root certificate of the UC

To install the root certificate of the certificate center, click the "Properties" button. An electronic signature certificate opens

"ASP Electronic Services" gives qualified electronic signatures from the Caluga Astral Certification Center "

On the General tab, you will see a message: "This certificate failed to check by following it before the trusted certification authority." To fix this, go to the "Certification Path" tab.

The "Certification Path" section indicates a chain from F.I.O. leader to publisher (certifying center).

To install the root certificate of the certificate center, double-click on it with the left mouse button. The electronic signature certificate window opens.

Click the "Install Certificate" button.

The certificate imports wizard opens, click Next.

Install the cursor in the "Place all certificates to the following storage" item, click the "Overview" button.

A list of repositors will open to install certificates.

Now you build a trusted certificate chain, so you will choose the "Trusted Root Certification Root Centers" repository by the "OK" button. Then click "Next".

At the final stage, click the "Finish" button.

Installing a certificate will begin.

The operating system will warn about installing a certificate and requests confirmation that the certificate is really installing you.

A security warning will appear on the screen.

The security system cannot check the Caluga Astral Certification Center, because Microsoft (the creators of the Windows operating line) are not aware of Caluga Astral CJSC. Do not worry and agree with the installation.

After installing the root certificate, a window will appear on the screen with a notification of a successful installation. Close it by pressing "OK".

Step 5. Settinginternet Observer

Most public portals work exclusively in Internet Explorer not lower than version 8.0. This is due to two reasons:

Internet Explorer is built into each OS Windows family.
Not all Internet observers support work with ActiveX components that are needed to perform cryptography tasks on the Internet.

Internet Explorer icon

Step 6. Setting the Trusted Nodes

Add addresses of electronic platforms to trusted so that the Internet browser can run everything you need "scripts" and modules for working with cryptography.

Run the Internet Explorer browser and press the "ALT" button on the keyboard.

At the top of the browser, the action panel is displayed. Click on the Tools button panel -\u003e "Browser Properties".

The "Browser Properties" window opens. Click the Safety tab.

Select the "Reliable Sites" zone and click Sites.

In the "Reliable sites" window (at its bottom), remove the checkbox from the item "For all areas of the zone, servers check (https :)."

In the line "Add the following node to zone:" Enter the address of the HTTPS portal: //*.gosuslugi.ru. Click "Add".

Step 6. Setting up ActiveX components

After adding nodes, turn on the ActiveX components.

In the observer properties on the Security tab, select the "Reliable nodes" zone.

At the bottom of the window, in the section "Safety level for this zone", click on the "Other" button. A window with security settings for reliable nodes opens.

In the "Access data sources outside the domain" option, select the cursor in the "Enable" section.

In the "Block pop-up window" parameter in the "Other" section, set the cursor in the "Enable" item.

At the bottom of the parameters table there is a section "ActiveX elements and connection modules". Set the cursors to "Enable" items in all parameters of this section. Click "OK" and close all open windows. Configuring the browser is completed.

Try to enter the Public Services portal. You will receive an error notification.

How to install plugin?

To download the plugin distribution, click on the link: https://ds-plugin.gosuslugi.ru/plugin/upload/index.SPR plugin.

Download and install the plugin, following the installation wizard instructions.

Restart the Internet Observer. Your workplace is configured, proceed to registration and / or work on the Public Services portal.

On the State Service Portal, there are several registration stages that open users different features. One of the stages of the user initiation is an electronic signature, which can be logged in in the Personal Account, as well as order electronic services.

Initially electronic signature used only legal entities who preferred to communicate with the tax authorities in electronic form. It allowed to protect the documentation when sending to check in the relevant instances. Later, this practice in a broad sense was taken over for individuals.

Electronic signature is a way to confirm the authenticity of the document. When creating an electronic signature, various types of encryption are used, so it can have a different appearance. Then this short cipher is attached to the main document that will be sent by email.

The validity of the EP is a year, after which it is necessary to extend its action with the purchase of a new key or certificate. Please note that the service is paid. The specific cost depends on the conditions that are included in the contract. To date, the minimum amount of EP for individuals is 700 rubles. You can get acquainted with the tariffs on the official website of the Rosintegration Certification Center.

Types of electronic signature

There are 3 varieties of electronic signature:

Simple;
Unqualified;
Qualified.

Simple electronic signature is often used in everyday life. It is a disposable code. With similar data encryption, users constantly face, for example, when confirming payment from a bank card. To successfully complete the operation, you must enter the code that is sent to the phone number attached to the card.
Unqualified EP applies in electronic documents. With her in ordinary life, users face quite rarely, because its design is possible only in the control center. With this type of electronic digital signature, you can "assure" your letters to state institutions in electronic dispatch. However, the service itself has secrecy limitations.
A qualified electronic signature is equal to an analogue of a paper signature for an individual. And in the case of legal entities, it is also possible to replace the organization of the organization. Thanks to this specification, email documents can be sent to any instance. Personally confirm some information is not necessary.

How to get EDS for public services?

To work with the State Service portal, a simple and qualified electronic signature is used. Obtaining any type of identifier is directly related to the registration on the site. However, due to the fact that these EPs have a different nature of the preparation procedure will differ significantly.

Important! A qualified electronic signature has a greater weight than simple, as it opens access to all portal services. The main difference is that simple EDS gives access to viewing information, for example, about the sum of fines. However, only if there is a qualified electronic signature, the user has the opportunity to send applications to obtain services in electronic form.

Creating a simple electronic signature

A simple electronic signature is created at the first stage of the user's registration on the portal. This is the so-called "simplified registration", which requires only the introduction of certain data into the base. Everything is done remotely and takes not a lot of time.

A simple variation of the signature is assigned to all users of the portal, as this happens immediately after registration.

If you click on the "Personal Account" button, not only the login form will appear, but under it there will be a link to the registration form, which you want to choose.
On the first page, the basic user data is indicated: FULL NAME, phone number, email.
The system automatically generates the first simple electronic signature of the new user. The code is sent either by email or on the phone as an SMS. The resulting code must be entered in the field that has opened after filling in the first registration page. This signature confirms the desire of the visitor to continue making a profile on the portal. However, despite the fact that a simple electronic signature was formed and confirmed, this creation will not end.
After the introduction of a disposable code, there are still empty fields that need to be filled. In addition to the permanent password, the client needs to specify data on documents that will confirm his identity: SNILS, Passport, TIN.

Information downloaded to the service is sent to the check. And if the data on them coincide with the database data, the client can use the resource. In fact, at this stage, the creation of a simple electronic signature is over. The user can enter the portal, view available information.

The trimmed functionality of the portal can be expanded if you complete the design of a simple EP to unqualified. To do this, it is necessary to personally contact Russian Post or. With you, it is necessary to have a passport and reduss. Employees of the State Staffs check the compliance of documents to be listed in the profile settings. And if it really is your documents, a disposable code is issued, which is entered in the Personal Account in the Profile Settings. After its introduction, public services reveal their full potential.

Note! Registration on the State Service Portal is not required if the user initially draws MFC to create a simple electronic signature. After that, it is enough at home to choose the login input.

Creating a qualified electronic signature

A qualified electronic signature is issued on a USB flash drive in the control center. It is necessary to contact the institution that is engaged in creating a qualified electronic signature in your settlement, by phone and order EP. After that, it is necessary to personally go to the office with a passport. There are various tariffs for which EP is created. To work with the portal, the State Service will suit the minimum tariff.

Together with a flash drive, which carries information about an electronic signature, the client receives software to install on its computer, license and certificate. At home, you will need to install the program and insert a USB flash drive into a USB connector. In the form of authorization on the Public Services portal, it is necessary to choose "Entry with electronic means". And then choose the path to the removable media.

What can I use the EDS?

The electronic signature in public services is applied to open access to all the capabilities of the site:

Sending a statement to obtain certificates, extracts and so on;
Payment of stately with a discount of 30%, if it is provided for by a specific service.

Additionally, an individual appears the possibility of sending a tax return through the Internet. EP also continues to use legal entities. But at the same time it is necessary that the certificate is filled in the name of a person authorized to work with the State Service portal from his company.

Video:

Electronic signature on the portal of the State Service

The EDS is decrypted as an electronic digital signature. Although this technological confirmation of documents was invented and introduced in Russia for a long time, it was not widely distributed among the population to this day. Receipt of EDS will simplify the execution of documents and obtaining various services in the event that you submit an application via the Internet. For such people, the EDP will become almost indispensable alternative. Also this signature is used when sending documents via the Internet. Before calculating the document is genuine, you need to check the EDS. In this article, you will learn how the EDS is being checked for public services, which will be needed for this procedure and much more.

What to confirm the EDS?

Use an electronic document currently can absolutely any citizen of the Russian Federation in its own purposes that do not contradict the law. Checking the document with the use of electronic signature is necessary for several reasons:

determines the accuracy of the document;
identifies the identity of the signature owner;
you will be able to make sure that the document was not sent by chance;
after confirmation of the EDS, you can use the data in the event of a person refusing to sign the document.

Without a special service, the EDS check is impossible. You will not be able to independently decipher the code. It is worth mentioning that the electronic signature itself can be in the form of a picture, a digital key or not to have a visual display.

The technical testing process is quite complicated and impossible without a computing machine. It is understandable - the level of reliability and security of such documents should be extremely high. The details of the technical side of the decoding process and confirmation will not go into go, and consider the procedure from a user point of view.

Methods for confirmation of EDS

Next, we will consider the easiest and most affordable method - this is the test of the EDS to public services. However, if you for any reason can not use the site, then use one of the methods below:

special programs. Find similar ones on the relevant request on the Internet;
microsoft Word program;
third-party unofficial services on the Internet.

In the event that nothing prevents your work with a single state service portal, we turn directly to the process description.

Step-by-step instruction

Verification of EDS on public services is carried out quite quickly. It is worth noting that for this procedure you will not need to register, confirm the account and all other steps that take a lot of time.

Further step-by-step instructions will be accompanied by screenshots, so you will not be able to get confused or open the wrong page. To implement the verification process, you need to have the following items:

computer with internet access;
browser to enter the site;
the carrier of the EDS or the corresponding file.

Verification of the EDP of the State Service is as follows:

E-signature confirmation portal features

In the photo you see the items for which the authentication of the document with the EDS is possible. Let's analyze each of them separately:

certificate confirmation - With this feature, you can get information about the owner of the signature, the term of its action and the authority that issued this document;
confirmation of the electronic document allows you to verify the authenticity of the file using an electronic signature;
confirmation of the disconnected signature using the official utilities of the state service portal.

Check certificate

To conduct a certificate verification procedure, follow these steps:

After that, the EDS will be checked for public services, and you will receive all the necessary information.

Check electronic document with EP

To check the document with EP (electronic signature), follow the following manual:

Check document and disconnected signature

The disconnected EDS is a separate file that is attached to the main document. If in previous cases the signature was imposed on the document itself, now you will have to use one of the following ways: automatic checking on the site or confirmation by the value of the hash function. Consider both options.

To check automatically, click the button marked with the photo:
Next, download a separate file with a document and a file with a signature:
Pick up the corresponding field again and click the "Check" button.

The current rhythm of life and a huge amount of daily affairs contribute to the fact that the entire document flow goes into electronic form and an increasing amount of services can be obtained via the Internet. And an increasing number of people learn about the existence of the State Service portal, which presents the largest directory of services that are online. This resource was originally conceived as a platform for the interaction of executive bodies with individuals. But in order to use any service on this site, you need to receive an electronic signature and in this article we will look at how it can be done.

What is an electronic signature

Let's consider first, why do you need this electronic signature? Its presence implies the law of April 6, 2011 No. 63 "On Electronic Signature", according to which the electronic document may be legally binding only in the presence of an electronic signature, which identifies the identity, and in our case - the recipient of the service.

So that you do not have any questions on the terms of the term issues, let's list the main reductions and their decoding:

EDP. or EP. - electronic digital signature
UTS - verification Center
NEP. - Unqualified electronic signature
CEP - Qualified electronic signature

Types of electronic signature

Electronic signature can be three types:

simple
unqualified
qualified

A simple electronic signature implies the presence of a login and password in the individual to access services. With such signatures, we often meet on the Internet and in some cases it is still required to introduce a one-time password, which is sent to your phone number.

Unqualified electronic signature allows not only to identify its owner, but also to fix changes in documents. You can get such an EP in the certifying center. It is worth noting that the scope of this EDS has limitations. For example, it cannot be signed by documents that contain a mystery.

A qualified electronic signature is recognized by all social institutions without exception and gives absolute legal force an electronic document, which is similar to the paper document that contains the signature of the owner and print.

Electronic signature for individuals and legal entities

Create an electronic signature to work with the Public Services portal can both individuals and legal ones. Selecting the type of electronic signature depends on the tasks that you plan to solve using the site. But we want to immediately warn you that work with such bodies as FSS, FTS, PFN or Rosstat is possible only in the presence of a qualified electronic signature. You can get EP as before registration on the portal and after it. We recommend that you first, and then proceed to getting a signature.

Creating a simple electronic signature for public services

Let's look at how you can get a simple electronic signature to work with the State Service portal. To do this, open the site gosuslugi.ru and pay attention to the right column of the page that opens. It is there that arranged links to enter the site and registration. We are interested in the last, so click on it.

You will need to enter your surname, name, patronymic, your phone number and email address. On the phone you specified or the e-mail box will have to come with a confirmation code. We recommend that you come up with a password more comprehensive, since it will be it that you will enter each time entering the site.

Next, you need to enter the maximum possible amount of information about yourself so that it is then automatically substituted into the necessary forms at the stage of obtaining a particular service. At a minimum, you need to enter your passport details, the SPILS and INN number. You can confirm your account in the nearest post office of Russia or MFC. Only after passing all these stages it will be possible to assume that you have successfully created a simple electronic signature to work with public services.

Creating a qualified electronic signature for public services

As we mentioned above, a qualified electronic signature can only be created in the Certification Center. The list of such centers in your region is available on the site https://e-trust.gosuslugi.ru/ca.

In order for only the centers of your city in the list, select its name in the City field and click on the "Apply" button. In the list that appears, alternately click on each of the existing centers and look at their addresses. It is advisable to choose the closest to you (to view click on the magnifying glass icon before the center name)

It is best to call the indicated contact number of the phone and ask all the questions before visiting the center. There you can find out which documents need to take with you. A trip to the center is inevitable, since only there you can get a secret key with an electronic signature on a USB flash drive.

The cost of the service includes:

certificate issuance
issuance of software licenses
Signature USB
disc to automatically configure your computer
consultations on the issues of the company's experts

To get a qualified electronic signature to a legal entity, you will need the following:

make a power of attorney for an employee who will receive a signature
Inn organization
extract from the register

Checking the efficiency of electronic signature in public services

When you received the entire Kit running together with the signature, you will need to check the efficiency of the received EDS. To do this, open the site https://www.gosuslugi.ru/pgu/eds, download the file and enter the code from the image.

If after that you will see the inscription "The authenticity of the document is confirmed", then everything is in order and you can start working with the portal. We want to immediately note the fact that this electronic signature will work only with the Public Services portal and will not be valid on other resources. For example, you will not be able to use it on the website of the Federal Tax Service.

We hope that this article gave you answers to most questions that have arisen. If you have difficulty, let us know about them in the comments to this article. More, we recommend that you watch a video about working with an electronic signature.

Registration of a legal entity on the portal www.. gosuslugi.. ru

Terms and abbreviations

4. Creating a legal entity account

4. Features of registration of legal entities subordinate to the management company

5. Installing a plug-in to work with an electronic signature

Esia supports authentication using the following types of electronic signature check key certificates:

· Certificate issued to a physical face;

· Certificate issued by a legal entity or state authority.

For successful authentication, it is necessary that the certificate is specified by the SNILS of the individual - the owner of this certificate.

3. Creating a legal entity account

Procedure for registering a legal entity from a confirmed user account Includes four main steps.

1. You should log in to the ESIA and go to the tab "Organizations"*. Next click on the button "Register an organization", Located on the information banner (see Figure 6).

Fig. 6. Page "Organizations"

* If the entrance is made through a single portal of public services, to go to the ESIA profile, in the Personal Account, in the tab "My Data" Press the button "Go to editing" (see Figure 6A).

Fig. 6-a. Personal Area

2. Esia will display instructions for registering a legal entity in ESIA. After familiarizing with the instructions (see Figure 7), you must connect the electronic signature tool (if not previously connected). It should be remembered that the registration of a legal entity requires a qualified electronic signature issued to the head of a legal entity or on a person who has the right to act on behalf of a legal entity without a power of attorney.

The following actions must also be performed:

- For some electronic signatures, it is required to establish a special program - cryptoproderder (for example, CSP cryptopro).

- Install a special web browser plugin. The presence of the plugin will be checked automatically when you press the button "Proceed".

To continue registration of a legal entity, click on the button "Proceed".

Fig. 7. Information on the procedure for registering a legal entity, reading e-signature data

If the user has several certificates, the window will appear "Certificate Choice" (see Figure 8).

Fig. 8 - certificate selection window

Select the desired certificate, after which the PIN input window will appear. You should enter the correct PIN value and click "OK" (see Figure 9).

Fig. 9. Entering PIN-Code

3. After checking the ability to register a legal entity using an electronic signature, the ESI will offer to fill out a law on a legal entity and data on the organization's head (a person who has the right to act on behalf of a legal entity without a power of attorney).

The main fields are filled, as they were read from the electronic signature certificate, they cannot be changed. Only a number of additional information about the organization must be specified (see Figure 10):

ATTENTION! All fields are required.

1. Email address organization;

2. If the personal data was not specified by the INN, then the user of the user should be specified as an individual;

3. Office phone;

4. Utility email address;

5. Choose an organizational and legal form;

6. Press the button "Proceed".

Fig. 10. Filling organization data

1. It is necessary to wait for automatic verification of these organizations and the head of the Organization in the Federal Tax Service. If the errors do not arise, the legal entity will be registered (see Figure 11). Until the end of the checks, you can close this page: the progress of checks can be viewed through the personal page of ESIA.

Fig. 11. Results of verification of the application for registration of a legal entity

If necessary, go to any system on behalf of this legal entity, you need to log in again to the ECIA account. After that, when accessing a system involving the entry on behalf of a legal entity, a role request may appear. In this case, you need to choose the organization, on behalf of which it is assumed to work in the system (see Figure 12).

Fig. 12. Choosing a role

After registering an account, the head of the organization appears the opportunity to invite employees, regulate their access to information systems, etc.

4. Features of JUR registration. Persons subordinate to the management company

Only the head of the Organization can register any organization in ESIA. When registering a managed (subordinate) company, a qualified certificate of the electronic signature key must be received at the head of the management company, provided that the managed company does not have appointed (and prescribed by the EGRUL) managers or persons with the right to act without a power of attorney.

If a qualified certificate is obtained by the direct supervisor of the subordinate legal entity, then it is possible to register in the ESIA of this legal entity for this electronic signature.

Thus, the registration of all its subordinate organizations should be carried out by their leader. In cases where the head in the incorporation was clearly not appointed, the Jul registration can be carried out by the head of the Management Company. For each subordinate organization, it must have its own qualified electronic signature verification certificate. All of these qualified certificates must contain information about it as a manager, as well as information on the relevant legal person.

5. Installing a plug-in to work with an electronic signature

To confirm the individual with the help of electronic signatures or registration of a legal entity, to establish a special program - plugin. To start setting the plugin, you must follow the link "Plugin to work with an electronic signature" in the corresponding pop-up window (see Figure 13). The plugin installation page is displayed.

Fig. 13. Plugin Installation Page

Fig. 14. Loading window plugin

You must click on the button " Run. " The plugin installation wizard appears (see Figure 15).

Fig. 15. Plugin Installation Wizard

You must follow the instructions of the installation wizard. After the installation is completed, restart browser.

6. Adding an address https://esia.gosuslugi.ru to the list of reliable nodes

To work with an electronic signature in the browser Internet Explorer. You must add the address https://esia.gosuslugi.ru to the list of reliable nodes. This follows:

· go to "Observer Properties";

· Select bookmark "Safety";

· Select zone to configure security settings - "Reliable nodes"Press the button "Nodes";

· in field "Add the following node to zone" enter the address https://esia.gosuslugi.ru and click "Add";

· Close this window.

7. Registration of branches

To register a branch account, a headquarters account must be previously registered. Register the branch can:

- Organization leaders;

- Employees included in the group "Administrators of the organization's profile.

The branch registration must be initiated from the profile of the corresponding organization (bookmark "Common data") for this you need to click on the button "Add branch" (see Figure 16).

Fig. 16. General data

After that, fill in the following data (see Figure 17):

- the name of the branch;

- CPP branch;

- organizational and legal form;

- Branch email address.

Fig. 17. Creating a branch account

After that, the system will check the uniqueness of the combination of the Inn Head Organization and the PPC (one organization cannot have several branches with the same CAT) and a branch account will be created.

After creating a branch, an employee who completed this action will not be attached to the branch as an employee. To add employees to a branch, as well as to manage these branches, go to the profile of the corresponding branch by clicking on the link "Go to the profile" (see Figure 18).

In chapter "Branches" Head Organization Profile (Bookmark "Common data") All branches created by this organization are displayed.

Fig. 18 - view the list of branches and the transition to the branch profile

If the user attached to the branch is authenticated to one of the systems that support the entry of employees of organizations, he will be invited to enter and as an employee of the branch (see Figure 19).

Fig. 19. Entrance to the system with the role of a branch employee

In case of problems, you can contact the user support center .