On some sites, it is necessary to deal with certificates and electronic keys, and at first it is necessary to solve different problems so that everything worries. In this article, it will be discussed about the work of Cades Plugin, when it is loaded, and objects are not created.

Solving a problem with the plugin

As follows from the content of the error, the Cades Plugin itself seems to be loaded, i.e. It is in the system, but something interferes with his work. Usually, the problem occurs in the old versions of Firefox up to version 51 (in a newer plugin just does not work). In this article, an electronic trading platform is taken as an example, and there are three ways to solve the problem.

Method 1: Enable plugin for the current site

The activation of the plugin only for the current site is justified by security considerations when the browser is used for personal purposes and the opening of a wide range of pages. And also if you need to perform the task with electronic keys only once.

Method 2: Enable plugin for all sites

If the question of security does not bother, because The computer is used exclusively for work on multiple sites, you can enable Cades Plugin for all sites. Then it will work immediately after downloading the page. This can help and in the case when it is impossible to find a dark gray square to turn on the plugin.

Method 3: Using another browser

For some unforeseen reasons, Cades Plugin can still refuse to work. Therefore, another way to eliminate the error is to use another browser. Most browsers are based on the Chromium engine, they are all alike, so consider on the example of Google Chrome.

Conclusion

As can be seen, there are several ways to solve the problem with the incorrect work of the plug-in. Depending on preferences and circumstances, you can choose for yourself the one that is most suitable.

) In the "Products" section -\u003e "Cryptopro EDS Browser Plug-in"

When you start the downloaded file, the system will give a request for raising rights to the system administrator. Installation without administrative rights is impossible.

After installation, be sure to restart your browser! Sometimes (in the case of CHROME use) Restart system required, because Closing all Chrome windows is not in all cases unloads a browser from RAM.

Additional settings for Firefox version 52.0 and newer

Do not forget to perform the installation of the plugin

For the work of the plug-in in Firefox, starting C version 52, you must install a fresh version of the plug-in (not below 2.0.12888) (see) and a special extension for Firefox.

To set the extension, go from your Firefox by reference. After the transition, you will be prompted to install an extension for Firefox - you need to confirm the installation by clicking Install.

Additional settings for Firefox version up to 52.0, Firefox ESR (error: plugin loaded, but objects are not created)

After installing the superstructure, it is allowed only after confirming the user. Allow the launch of the superstructure can be either only for the current site or forever for all sites

Option 1: Setting the permission to use the add-in only for the current site (https: //www.set)

When an error occurred: The plugin is loaded, but objects are not created. Note the address bar - the superstructure icon appears in it:

Click on this icon - you will be prompted to start the add-on and remember the permission to run the add-in for this site forever.

Option 2: Setting the permission to use add-in for all sites

Open the page with installed Firefox add-ons

In the add-on list, find Cryptopro Cades NPAPI Browser Plug-in and change it to "Enable Always"

Advanced settings for Opera

Open the page with the search for installation:

Enter the "Cryptopro" search string - will be found "Cryptopro Extension for Cades Browser Plug-in". Click "Add to Opera" to install.

Advanced Settings for Yandex Browser

For Yandex Browser, you need to do a procedure similar to Opera.

Additional settings for Google Chrome: Permission of the installed add-on

In case of successful installation of the addition, the next time the Chrome starts will be issued a message with a request for confirmation confirmation

In this dialog, it is necessary to allow the use of expansion

The error "plug-in is loaded, but objects are not created", as a rule, there are Mozilla Firefox browser users, and it suggests that a plugin is required to display content on the site, which for some reason it works incorrectly. Today we will analyze how this error can be eliminated.

As mentioned above, the problem "Plugin is uploaded, but objects are not created" is not created for the Mozilla Firefox browser, therefore, it is precisely on the example of this web browser and will be considered the further process of eliminating the error. In the event that the problem arose in relation to another browser, the principle of action performed will be similar, but due to the differences in the browser interface, steps may differ from those that are shown in the article.

eliminate the error "Plugin is loaded, but objects are not created"?

After the problem "plugin is loaded, but objects are not created" will appear on an open site, pay attention to the left upper part of the browser window, where the icon with a detail of the designer will be visible near the address bar. Make the left click on it, and then make a choice in favor of the parameter. "Allow and remember".

Following, you must configure the operation of the installed plugin. To do this, make a click on the right upper area on the Internet browser menu button, and then follow the section "Settings".

In the left area of \u200b\u200bthe window, proceed to the tab "Plugins", and right, finding your plugin, set the parameter "Always include".

Perform a restart browser. From this point on, the error "plugin is loaded, but objects are not created" should disappear.

If the steps presented did not help

As a rule, in most cases, the described technique should help successfully solve the error "Plugin is loaded, but objects are not created." If it does not help, the following should be suspected:

• Viral activity. Viruses often negatively involve precisely on the browser, so if you are faced with the incorrect work of your web browser, we strongly recommend scanning the system using your antivirus tools;
• Incorrect browser work. As a rule, the browser must independently install the plugins necessary to display items on the site. If this does not happen, you should try to reinstall the web browser;
• Conflicting plugins and additions. In rare cases, the error "plugin is loaded, but objects are not created" may cause installed plugins and additions. To check this, try to disable all plug-ins and extensions, and then check the error;
• Installed antivirus. Often, the antivirus incorrectly recognizes the threats, so it can be assumed that the incorrect work of the plug-in was influenced by your antivirus program. Just try to disable your antivirus operation for a while, and then check the web browser function.

The most common error when working with the trading system. To eliminate this error, the user needs to set the Browser Plug-in cryptopro and make the right settings.

How to install cryptopro plugin.

• Download plugin from manufacturer site download
• Install the program by clicking on the downloaded file (you can find it in the "Downloads" section).
• At the beginning of the installation, reply "Yes" in the window with a question "Install Cryptopro EDS Browser- Plugin".
• The program will start the installation, after completion, the notification of the successful installation of the plug-in will be obtained.
• To work correctly, the browser must be restarted.
• In the future, when switching to the EP check form (section "Register - receiving and checking an electronic signature http://utp.sberbank-ast.ru/main/util/testds") and when entering your user's account, the browser will request access To repository certificates. If such a request appears, you must click "OK"

IMPORTANT! For the correct work of Cryptpro Browser Plug-in, you need to have the root certificate certificate installed on the PC. In case, when working with the UTP, the system issues a message:

"Error when signing data. An internal error occurred in the certificate chain. "

It is necessary to install the root certificate certificate center.

Plugin is not available in Internet Explorer

To eliminate the error, the same manipulations are needed as in the previous error. In addition, it is necessary to turn off all non-standard superstructures:

• run IE.
• log in to "Service", then "set up superstructures", "incl. and off Supplements. "
• Choose superstructures associated with Skype, QIP, Mail, Yandex, Rambler, Google, Yahoi etc. And disconnect them.
• restart IE.

Error opening a repository: Error Sberbank-Ast

This error occurs when the system of personal storage of certificates is fails. This happens if the browser is incorrectly configured in the Sberbank-AST system. First you need to check the EP website using ActiveX, further update this component. But basically the cause of the failure in the inaccurate work of the Capicom library. To install it, you need to do the following:

• download and unpack the archive with software;
• go to the folder and run the file from the "Administrator" function;
• the installation wizard window opens, click Next;
• confirm agreement with Microsoft licenses, then Next;
• click Browse to install the application,
  select the System 32 system folder, click OK, then Next;
• to start the installation process, click Install;
• when the process is completed, you need to press Finish.

If the application is intended, since it could be installed earlier, an error notice will appear. Then it is possible to upload a file with the MSI extension from the official Microsoft website for the previously described scheme. After that, Capicom needs to register. To do this, the following is introduced on the command prompt:

c: \\ Windows \\ System32 \\ regsvr32.exe Capicom.dll

and press the Enter key on the keyboard.

The registration process is completed.

Cryptoprovider error in ETP Sberbank-AST

This error occurs if the user has not passed the accreditation on this ETP. It is necessary to make details and copies of the necessary documents and send this information. Within 1-5 days the answer will be received.

For successful passes, accreditation is necessary:

• Install the cryptopro (see "Sberbank-AST: Plugin Unavailable");
• Customize cryptopro. On behalf of the administrator, run the utility. In the "Equipment" tab, open "configure readers", then "add", select the desired list from the list;
• Here, click "Set up the types of carriers", then "add", choose Jakarta or Etoken.

Install a personal certificate.

• Go in cryptopro;
• In the "Service" option to click "View Certificates in a Container", further "Review";
• Select a suitable certificate, the option "Certificate for viewing", "Properties", "Install Certificate"

If not sees a certificate

If, when you enter the EDS certificate, the system issues a message: "This certificate is not compared with the user's user. To associate this certificate,

• On this page, enter the username and log in to the Personal Cabinet on the site.
• If, when repeated input to the personal account, the system no longer disseminates the message shown in the figure above, therefore, the certificate association has passed successfully.
• If, when entering a personal account on the EDS certificate through the "Unified Login Page" or re-entering through the "Former Login Page" system, the system still issues a message that "the certificate is not compared with the user", therefore, the certificate association has not passed automatically and You must fill out an application for registration of a new user.

Registration procedure:

• on the website "Sberbank Ast" to "participants", then "Register", click "Apply" in the "Registration of the Member's user (new electronic signature certificate)";
• in the selected certificate, some of the fields will be filled automatically, the remaining must be filled manually.

When re-registration, you must come up with a new username and introduce it in Latin letters.

If the selected certificate has an administrator function, then the data is automatically transmitted. Otherwise, through the personal account, this makes another company's face endowed by the administrator functions. If the company has no such person, then an application is applied to confirm the updates: [Email Protected]

Capicom)

Capicom - an embedded utility for checking electronic signatures, viewing and decrypting data on a certificate, adding and deleting certificates. The installation procedure for this function is described in the Sberbank-AST section.

How to update the EDS to Sberbank-Ast?

EDS or electronic digital signature is necessary for signing documents in electronic form. This is important to guarantee the authenticity of the information and the signature itself. If the EDS is outdated, then it must be updated.

The procedure for updating EDS:

• the re-passing of accreditation is not required;
• within 5 days, the organization sends all the changed information and documents (if there is such), while putting the expiration of the expiration of the old EDS;
• when replacing the EDS, a new user is registered, with information about this in the registry. The authorized person of the company is informed through the personal account.

Here are considered the most common errors faced by the Sberbank-Ast users. We hope that these recommendations will help to avoid them in the work of the trading system.

Choose a section Configure to work on electronic trading platforms.

Possible mistakes

If one of the windows with an error appears when working on the ETP:

"Error! The Capicom library cannot be loaded, possibly due to the low access rights on this local machine. "

"Capicom facility is not installed"

"There are no or incorrectly configured to work with EDS on your computer. Contact your certificate and SPJ supplier.

"Unable to create an object programming server object."

"In your browser there are no permits for using ActiveX objects."

it is necessary to perform the steps described below.

How to configure Internet Explorer

1. Make sure you use the Internet Explorer. If your Internet Explorer version is lower than 10, then you need to run the 32-bit version (for this open the folder C: \\ Program Files (x86) \\ Internet Explorer and run the iexplore.exe file).

If you have a Windows 10 operating system, make sure that you do not open the Microsoft Edge browser, the icon of which is very similar to Internet Explorer.

2. You must add ETP addresses to reliable nodes.

• In Internet Explorer "Service" - "Properties of the Observer" ("Properties of the Browser"); go to the "Security" tab;
• allocate "Reliable nodes" ("Reliable sites"); Press the "Nodes" button ("Sites");
• remove the bottom of the checkbox "For all nodes of this zone, the servers check (https :)" is required (not all ETPs work on the protected connection https: //);
• in the line "Add the following node to the zone" enter the ETP address (by http and https);
• insert the address of the site, after double slash // put *. and address of the site. The input address must take the appearance "http: //*.kontur.ru/";
• press the "Add" and "OK" buttons.

3. For the zone "Reliable nodes" allow the use of Active-X elements.

• in Internet Explorer "Service" - "Observer Properties"; go to the "Security" tab; allocate "Reliable nodes"; Press the "Other ..." button;
• in the "Active-X Elements and Connection Modules" section, all parameters note "Enable".

4. Download and install Capicom-KB931906-V2102.

5. In IE 9 and above, errors can occur, which can be solved by using compatibility mode (go to the browser properties - service / parameters of the compatibility view mode / add site address).

Note: These are general settings for all ETP. On some sites it is necessary to install additional components (for example, the cryptopro plugin EP Browser Plug-in) necessary for the correct operation of the site.